Plain-English starting template, not legal advice. We'll update it as SeatSignal grows.
What we collect
Email address: when you join the free list, subscribe, or (optionally) add it to a bid report.
Bid reports: what you enter in the form (airline, route, date, cabin, bid amounts, outcome and the optional fields). We ask you not to include booking references or names.
Payment details: handled entirely by Stripe (and Link, Stripe's checkout service). We never see or store your full card number. We do see your name, email, plan and payment status.
Basic technical data: our host (Netlify) records standard server logs such as IP address and browser type, for security and spam prevention. We don't run advertising trackers.
How we use it
To send the newsletter and your paid access, and to reply to you.
To build the anonymized, aggregated bid dashboard. Individual reports are shown without emails.
To follow up on "Pending" bid reports and to credit the contributor perk, if you gave us your email.
Who processes it
Netlify: hosts the website and stores form submissions (signups and bid reports).
Stripe / Link: payments, receipts and subscription management.
If we add a newsletter or email tool (for example Substack or Beehiiv), your email will be stored there to deliver issues. We'll update this page when we do.
What we don't do
We don't sell or rent your personal data.
We don't share your email with airlines or advertisers.
Your choices
Unsubscribe anytime using the link in any email, or by contacting us.
Ask us to see, correct or delete your email and any reports linked to it. Anonymized, aggregated statistics may remain.
We keep data only as long as we need it for the purposes above.
SeatSignal